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Omni Channel Execution Program Manager in Columbus at Huntington

Date Posted: 3/20/2019

Job Snapshot

Job Description

We are transforming the way we do business by changing how we think about the different types of Customer Journeys. Omnichannel will provide a consistent experience for our customers, regardless of how they chose to do business with us (online banking, branch locations, ATM's, phone support). The goal of Omnichannel is to align our people, processes, products & services, and technology across our enterprise to deliver new modern capabilities in an Agile and Iterative way.

This role will be accountable overseeing Omni Journey Execution efforts through direct management of Execution PODs through use of end to end agile practices. The role will bridge the evolution from current delivery processes, in direct partnership with IT and business capability planning teams. The POD program manager will directly coordinate activity back to the Integrated Planning Execution Leader.

  • Aggregate and track POD agile delivery metrics (e.g. # of features delivered, # of user stories delivered, velocity, etc.)
  • Interface with external teams to understand, track, and maintain external dependencies
  • Monitors agile pod's alignment to EPMO and IT PMO guidelines, tracks the POD product roadmap
  • Collaborate and communicate effectively with cross-functional teams inside a Scrum framework

Basic Qualifications

  • Bachelor's degree with minimum of 7 years of experience in large program delivery and at least 5 years of experience using agile delivery practices.

Preferred Qualifications

  • Strong ability to drive execution and delivery
  • Ability to help lead and drive organizational change
  • Ability to facilitate meetings and act as a liaison between teams and stakeholders
  • Knowledge of and experience with an agile process
  • Experience with Jira or other agile tools
  • Ability to work in a fast-paced environment with attention to detail
  • Experience with a Banking or Business Financial Services
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