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ATM Vendor Manager in Columbus at Huntington

Date Posted: 8/27/2018

Job Snapshot

Job Description

The individual in our ATM Channel Vendor oversight position will focus on ATM vendor operations by delivering a comprehensive and effective Vendor Management and Oversight program that covers all aspects of the HNB and vendor relationship for the ATM channel. Position provides broad exposure to Huntington's ATM and Operational channels and presents excellent opportunities for skill growth and career advancement.

Detailed Description:

Vendor governance activities that include:

  • Tracking, measuring and reporting to evaluate vendor performance
  • Monitoring contractual agreements between vendor and HNB
  • Perform as a functional bridge between external vendors and internal stakeholders
  • Develops in-depth understanding of vendor business processes to determine technical or procedural improvements and appropriate oversight strategies
  • Performs vendor oversight processes by reviewing SLAs, management reports, quality results, etc.
  • Troubleshoot Vendor problems to identify issues, determine root causes and drive remediation of issues and other control enhancements to support product delivery
  • Functions as project manager to drive vendor projects to completion, including business requirement development, testing activities and post-implementation validation.
  • Performs corporate vendor oversight processes, including but not limited to risk assessment of vendor inherent and residual risks and periodic evaluations to assess and conclude on vendor performance
  • Maintains awareness of regulatory environment and changes and industry best practices related to vendor management and incorporates as appropriate.
    Performs and participates in ad hoc projects and/or assignments as requested.

Basic Qualifications:

  • Bachelor's degree or High School diploma plus an additional 5 years of experience in Vendor Management, Project Management, Audit, Compliance, Risk Management, Product Management, ATM or Branch Operations
  • Minimum of 3 years of work experience in Vendor Management, Project Management, Audit, Compliance, Risk Management, Product Management, ATM or Branch Operations

Preferred Qualifications:

  • Strong interpersonal skills
  • Team player with ability to work closely with colleagues across channels
  • Demonstrated problem solving and critical thinking skills
  • Self-directed and able to deal with ambiguity
  • Demonstrated skills in developing control processes
  • Highly organized
  • Able to multi-task and work in a fast paced environment
  • Able to critically analyze data and process to identify issues, root cause and corrective action
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.