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Branch Community Manager in Pittsburgh at Huntington

Date Posted: 2/14/2018

Job Snapshot

Job Description

Becoming a Branch Community Manager at Huntington is a career move that will allow your strong retail management expertise to grow in an environment that enhances personal development. Huntington's culture is driven by our commitment to doing what's right for our customers, our shareholders, our communities and our colleagues. This commitment has never wavered, and never will.

Our exciting new retail structure has created a position for a Branch Community Manager who is responsible for leading and inspiring 3 - 8 retail locations (including small and large Traditional branches, In-Store branches and Smart branches) to provide an exceptional customer experience and to drive performance to meet business goals. The Community Branch Manager fosters a motivated, diverse team environment, setting colleagues up for success by establishing clear objectives for the Branch Community as a whole, each individual retail location, and each colleague.

As a Branch Community Manager your primary responsibilities and competencies would include:


• Creating an organizational environment where colleagues attach high importance to the value of mutual understanding.
• Through leadership and direct involvement in sales activities and programs, providing an environment in which all colleagues excel in producing revenue affecting individual and community focused goals.
• Leading the business development and calling for the assigned market area while managing a portfolio of high value consumer and business customers for the Main branch.
• Acting as a senior leader in creating an optimal customer relationship by deepening relationships and building key internal partnerships which support the customer's goals.
• Demonstrating a big picture understanding of the business, its interrelationships, and priorities in order to educate your teams on all products, services, and technology and bank policies.
• Developing and fosters strong community relationships.
• Overseeing the strategic development and implementation of business and sales plans by implementing one on one plans, sales calls, focus calls, onboarding new managers, mentoring and coaching.
• Inspiring and motivating service through coaching and training to achieve a superior customer experience, thereby bringing success to your community market.
• Creating and actively participating in collaborative and inclusive processes and relationships that engage others with different perspectives and across teams.
• Coaching and holding others accountable for supporting and accepting change.
• Identifying and developing channels of long-term business growth proactively driving business inside and outside of market area.
• Responsible for recruiting top talent and forecasting staffing needs as well as acquiring and properly allocating resources in support of the team and community.
• Leading by example how to deliver excellent service expectations in a variety of settings.
• Through leadership and direct involvement in sales activities and programs, providing an environment in which all colleagues excel in producing revenue affecting individual and community focused goals.
• Implementing or managing risk management across the community market.

Basic Qualifications


• Bachelor's degree or High School diploma with the equivalent of 7 years of progressive sales management experience.
• 5 years retail banking sales experience.
• 5 years in management experience preferably in financial services with an emphasis on consumer and business development.

Preferred Qualifications


• Career minded individuals that want to join an organization where they can gain experience and build a career. Huntington provides career paths and development plans to get you where you want to go.
• Bachelor's degree
• Management experience preferably in financial services with an emphasis on consumer and business development.
• Demonstrated acumen in banking, investments, business lending, sales leadership, customer service and process management.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.

Huntington does not accept solicitation from Third Party Recruiters for any position.
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