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Branch Service Manager in Hamtramck at Huntington

Date Posted: 2/9/2018

Job Snapshot

Job Description

As a Branch Service Manager you will assist branch management in leading the service and operations of the branch. By leading and mentoring the team, you will drive excellent customer service and the effective resolution of customer issues. This is an excellent career move for a teller wanting to get into management.


As a Branch Service Manager, your primary responsibilities are:


• Welcomes and establishes relationships with customers.
• Ability to perform at a high level, all expectations of a teller while providing exemplary customer service.
• Educates customers on how to leverage technology (e.g. ATM, Kiosk, Mobile, On-Line) to conveniently process their transactions.
• Educates and refers customers to other areas of the bank to deepen relationships and build strong internal partnerships.
• Motivates, coaches and develops colleagues while employing a disciplined performance management process.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• After receiving training, you will be expected to demonstrate acumen for banking, transaction process, cash handling, customer service, operations, systems technology and communication while maintaining up to date knowledge on all products, services, technology and policies.
• Assists in finding and selecting top talent for the branch that are well suited for Huntington's culture.

Basic Qualifications


• High School Diploma
• 1 year of leading or managing a team OR
• 1 year of teller experience

Preferred Qualifications


• Career minded individuals that want to join an organization where they can gain experience and build a career. Huntington provides career paths and development plans to get you where you want to go.
• Bachelor's Degree.
• Comfort with technology such as mobile services and online banking services is a plus.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.

Huntington does not accept solicitation from Third Party Recruiters for any position.
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