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Business Direct Banker - Customer Solution Center in Holland at Huntington

Date Posted: 11/29/2018

Job Snapshot

Job Description

The Business Direct Banker works individually and as part of a team to meet and exceed Customer Solution Center and site performance goals. Provides inbound support for Business customers, and CSA overflow support.

In this role, you will:

  • Profile to facilitate Service to Sales
  • Anticipate customer needs to support first contact resolution
  • Adhere to bank policies and procedures
  • Manage reputational risk by complying with risk standards
  • Exemplify core values everyday
  • Cross-sell products while following all regulatory requirements

Basic Qualifications:

  • High School Diploma or GED
  • 1 year of customer service experience

Preferred Qualifications:

  • Goal-oriented sales experience
  • Ability to work independently, in a fast paced and changing environment
  • Ability to multitask and assist multiple customers at once
  • Must possess exceptional written and oral communication skills, including typing, grammar and spelling proficiency
  • Desired candidates will have a strong referral/sales record
  • Knowledge of MS Office applications, various internet browsers is a plus
  • Experience with Business Banking customers and knowledge of business services and products is preferred
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.