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Card Vendor Oversight Specialist in Columbus at Huntington

Date Posted: 2/6/2018

Job Snapshot

Job Description

The individual in this Debit Card Vendor Oversight Specialist position will focus on Debit Card operations by delivering a comprehensive and effective Vendor Management and Oversight program that covers all aspects of the HNB and vendor relationship. Position provides broad exposure to Huntington's Debit Card business and presents excellent opportunities for skill growth and career advancement.

Detailed Description:

• Vendor governance activities that include:
• Tracking, measuring and reporting to evaluate vendor performance
• Monitoring contractual agreements between vendor and HNB
• Perform as a functional bridge between external vendors and internal stakeholders
• Develops in-depth understanding of vendor business processes to determine technical or procedural improvements and appropriate oversight strategies
• Performs vendor oversight processes by reviewing SLAs, management reports, quality results, etc
• Troubleshoot Vendor problems to identify issues, determine root causes and driveremediation of issues and other control enhancements to support product delivery
• Functions as project manager to drive vendor projects to completion, including business requirement development, testing activities and post-implementation validation
• Performs corporate vendor oversight processes, including but not limited to risk assessment of vendor inherent and residual risks and periodic evaluations to assess and conclude on vendor performance
• Maintains awareness of regulatory environment and changes and industry best practices related to vendor management and incorporates as appropriate.
Performs and participates in ad hoc projects and/or assignments as requested

Basic Qualifications:

• Bachelor's degree
• Minimum of 3 years of work experience in Vendor Management, Project Management, Audit, Compliance, Risk Management, Product Management, Credit Card or Debit Card Operations

Preferred Qualifications:

• Demonstrated problem solving and critical thinking skills
Self-directed and able to deal with ambiguity
• Strong interpersonal skills
• Good team player with ability to work closely with colleagues in Product, Finance, IT, and Segment Risk to understand and meet their requirements and expectations of vendor performance
• Demonstrated skills in developing control processes
• Highly organized, able to multi-task and work in a fast paced environment
• Able to critically analyze data and process to identify issues, root cause and corrective action
• Good analytical skills to monitor and review vendor performance
• Strong written and verbal communication skills
• Experience with Credit and/or Debit Card Operations and Vendor Management required

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.

Huntington does not accept solicitation from Third Party Recruiters for any position.