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Centralized Mortgage Disclosures Manager in Columbus at Huntington

Date Posted: 9/25/2018

Job Snapshot

Job Description

The Centralized Mortgage Disclosures Manager will be responsible for managing a team with oversight of accuracy and delivery of all required loan disclosures from Mortgage Loan Officers, including initial disclosures and all re-disclosure related to the origination of the loan.

  • Manage a team of colleagues responsible for accurate data entry of mortgage fees and timely and accurate production of mortgage disclosures.
  • Responsibilities include development and maintenance of department procedures and workflows.
  • Works in conjunction with the sales, processing, and closing leadership teams to deliver extraordinary internal and external customer service.
  • Communicates issues, challenges, successes, and service levels to management and sales staff as needed.
  • Ensures staff is kept current on all policies, investor guidelines, and product information.
  • Provides training and coaching to new hires.
  • Works with current team on process improvements, new techniques and ensures each colleague is meeting performance standards.

Basic Qualifications:

  • 7 or more years of processing, regulatory compliance or quality control within retail lending
  • High School Diploma

Preferred Qualifications

  • Excellent in customer service, highly motivated, focused, and goal oriented
  • Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
  • Strong organizational skills with attention to detail, planning and follow-up
  • Proven team-building and management skills.
  • Ability to effectively interact with and manage people.
  • Strong knowledge in the use of Microsoft Office Suite
  • Ability to multitask.
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.