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Commercial Property and Casualty Claims Leader in Columbus at Huntington

Date Posted: 6/7/2018

Job Snapshot

Job Description

Commercial Property and Casualty Claims Leader  - this position can be located anywhere within Huntington Bank's footprint.

The selected individual will be responsible for leading all Huntington Insurance, Inc. (HII) Commercial PC claims activities. Ensures Claims organization and activities are sufficient and aligned to fully support HII Commercial PC strategies and activities in delivering value to HII customers and profitability to Huntington Bank.

Activities and Accountabilities:

  • Leads Claims team in fully supporting HII's Commercial PC strategy by providing customer-focused claims-related services including:
    • Customer advocacy and claims handling strategy for new and existing claims
    • Periodic customer claims reviews including open claims, claims trends, and insights
    • Customer visits (site and telephonic)
    • Participation in sales and customer pre-renewal activities for select prospects and customers
  • Works with Loss Control in preparation of customer risk management service plans
  • Provides periodic claims reporting and analysis, as well as "claims events lessons learned" to HII Commercial PC team to provide valuable insights regarding risk and coverage trends
  • Responsible for handling claims activities for some customer accounts
  • Monitors large loss reserves and works with carriers to review appropriateness of reserve levels
  • Establishes and executes approaches for capturing customer satisfaction related to claims activities
  • Monitors industry best practices and implements ideas that will further achievement of strategies
  • Drives teamwork (and leads by example) within Claims organization and among HII organization

Basic Qualifications:

  • Bachelor's Degree or equivalent experience of having 12 years of experience in Commercial Property and Casualty claims at an agency (preferable) or carrier
  • Minimum of five years of supervisor/leadership experience
  • Minimum of ten years of experience in Commercial Property and Casualty claims at an agency (preferable) or carrier

Preferred Qualifications:

  • Excellent communication and presentation skills
  • Advanced critical thinking and problem solving skill sets
  • Good knowledge in Excel, Word and PowerPoint

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.
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