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Computer Operator Senior in Columbus at Huntington

Date Posted: 4/25/2018

Job Snapshot

Job Description

Sunday-Tuesday 7:00am-7:30pm, Wednesday 7:00am-1:30pm
Front end days shift

Detailed Description:

  • Operates within an IBM z/OS mainframe environment.
  • Monitors system applications and tools to confirm they are properly functioning: analyzes potential problems.
  • Monitors ticket queues for incidents and all tasks requested for their designated assignment group.
  • Determines and ensures that abends and scheduling modifications are implemented/resolved in a timely and accurate manner.
  • Recommends temporary/permanent solutions to production processing errors.
  • Partners with Technical Support, Change Management, Production Control, System Development and clientele to provide quality computer services.
  • Mentoring all incoming Computer Operators on their respective shift. Actively involved in training with group lead with all new Computer Operators to the group.
  • Maintains above average performance of all duties of the Peripheral Operator responsibilities.
  • Must be able to work independently and demonstrate a commitment to customer service excellence in a fast-paced production environment.

 Basic Qualifications:

  • High School Diploma
  • Minimum 1 year of Computer Operator experience or equivalent in an IBM z/OS mainframe environment

 Preferred Qualifications:

  • Associates or Bachelor's degree desired
  • Minimum two years of experience with z/OS, JES2, TSO, SAR, Auto Operator, JCL and mainframe operating system software or equivalent
  • Minimum two years of experience utilizing a Mainframe production scheduling/restart package, ZEKE/ZEBB/Zena preferred
  • Experience in a ticketing system example - ServiceNow
  • Proficient in Word, Excel, Outlook and Sharepoint
  • Strong verbal, written, organizational, and interpersonal skills Avoid pasting from Word, as its special characters can cause display problems.
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