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Digital Product Manager in Columbus at Huntington

Date Posted: 3/13/2019

Job Snapshot

Job Description

Join the team that shapes the online and mobile banking experience for millions of people like you. We're a small passionate team focused on building differentiating tools and phenomenal customer experiences. You'll lead complex mobile/online/digital products to completion while ensuring that the customer experience and business goals remain at the forefront. You'll be engaged in all aspects of digital product delivery, from defining and documenting requirements to ensuring the success of the final product delivery.

Detailed Description

  • Bring to market complex, customer-driven digital products and services
  • Prioritize customer needs and manage product feature sets to deliver digital products that exceed customer expectations
  • Represent the customer and business goals while working with technology partners to deliver products
  • Manage the product lifecycle from requirements gathering through production and release
  • Develop business scope and requirements
  • Work with internal digital design team to create user experience scenarios for products
  • Work with systems vendor, technology, retail, marketing, and customer service partners to ensure successful delivery of digital services
  • Maintain information on service performance and application metrics, for analysis and reporting to management
  • Provide transparency to business and technology leadership on project status and product development issues
  • Manage risk associated with delivering applications and specific application features
  • Assist with customer research and issue resolution
  • Other product management tasks that may be required from time-to-time

Basic Qualifications:

  • Bachelor's Degree
  • Minimum of 3 years of Online/Mobile Product Management or Digital project delivery experience

Preferred Qualifications:

  • Digital product management or delivery experience in e-commerce, digital messaging, identity and access management, digital money movement, or customer self-service.
  • Ability to translate business needs to technology teams
  • Experience with desktop and mobile web, mobile apps, and alerts
  • Experience with retail or business financial Services
  • User-centered design and usability expertise
  • Self-starter who develops plans and is committed to hitting delivery dates
  • Strong analytical skills and familiarity with the Software Delivery Lifecycle
  • Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor
  • Ability to develop working relationships with individuals at all levels of an organization
  • Strong organizational skills and attention to detail
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.