Skip to navigation
Skip to main content
Skip to footer

Enterprise Fraud Specialist 1 in Akron at Huntington

Date Posted: 2/13/2018

Job Snapshot

Job Description

The Enterprise Fraud Specialist will work under general supervision and demonstrate independent judgment in executing fraud review for multiple channels of electronic money movement, primarily suspect debit card and credit card activity. Shift is Tuesday - Saturday 10:00am-6:00pm

• Administers thorough investigative assessments to properly discern between fraudulent and valid activity - reacts accordingly and in a timely manner to mitigate potential fraud losses.
• Communicates directly with customers to verify suspect activity and with both internal/external customers via phone.

Basic Qualifications

• High school diploma or equivalent.
• At least one year customer service or fraud research experience.

Preferred Experience

This position will have direct customer contact. Candidate must have excellent communication skills (in person and over the phone) and the ability and desire to professionally engage in sometimes challenging conversations.

• Basic proficiency with MS Excel and Word
• Familiarity with general banking systems preferred (ex. Hogan, Passport, CIS, etc.)
• Experience in bank operations preferred.
• Self-sufficient -- candidate requires minimal supervision.
• Perform other duties as assigned.
• Experience in electronic money movement suspect activity review

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.

Huntington does not accept solicitation from Third Party Recruiters for any position.