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Enterprise Fraud Specialist I in Columbus at Huntington

Date Posted: 1/24/2019

Job Snapshot

Job Description

The work schedule is Monday - Friday, 8:00am-5:00pm.

Under general supervision will research and resolve discrepancies of ACH transactions.

  • These discrepancies will be presented to the researcher in the form of an electronic case.
  • Researcher will use multiple systems and reports to research and resolve discrepancies.
  • Will be required to work closely with other financial institutions, merchants and customers to exchange information and resolve discrepancies.
  • It is imperative that the individual in this position deliver the highest quality customer service with the utmost accuracy every time.

Basic Qualifications:

  • High school diploma or equivalent required
  • 1+ years' customer service experience required

Preferred Qualifications:

  • Banking/financial experience preferred
  • Excellent written and verbal communication skills including professional grammar and demeanor
  • Able to utilize various software packages such as MS Word and Excel; previous experience using Microsoft Office software -- Outlook, Word, Excel and PEGA a plus
  • Demonstrate a sense of urgency and the ability to adapt in a fast-paced environment
  • ACH, Regulation E and NACHA knowledge also a plus.
  • Ability to analyze situations and make independent decisions.
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.