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EUC OS Platform Engineer II in Columbus at Huntington

Date Posted: 1/24/2019

Job Snapshot

Job Description

Brief Description:
The End User Computing Systems Engineer will design, build, test, deploy, and support the corporate desktop image and desktop management solution. This includes packaging, testing, and deploying both system and application updates to the end-user environment; creation of new desktop deployment strategies; execution of inventory management processes of end-user hardware and software assets; comprehensive administration of the desktop environment; testing and evaluation of new hardware models; improvement of the desktop lifecycle; and provision of support for L2 issue escalations/tickets. This engineer will provide senior level support for SCCM, AD, Group Policies, and software distribution and management on the desktop.

Detailed Description:
Develops technical vision and roadmaps without supervision. Shares long-term technical and business vision to large audiences on a regular basis. Makes decisions of a global, strategic nature by analyzing complex data systems and incorporating knowledge of other lines of business. Spearheads complex programs that span multiple inter-organizational units and interfaces with more experienced management. Is a leader in identifying critical, high pay-off technology strategies and prioritizes team efforts accordingly. Possesses advanced knowledge of business application and services. Responsible for coaching and mentoring less experienced team members. Provide Level 4 engineering support for the Desktop Operations team. Maintains current professional and technical skills. Keep abreast of current and emerging technologies, how they integrate and drive value.

Other responsibilities include:
* Provide Level 4 support in a Mac and Windows environment.
* Maintain desktop standards, knowledge base, and system documentation.
* Create, maintain and administer standard image, deployment, management, and monitoring capability.
* Perform planning, design and implementation of workstation hardware, software, and application upgrades and rollouts.
* Work closely with Network and Systems Engineers to gain knowledge of network topology, profiles and tasks within a Windows based back end environment.
* Provide systems / OS support for a large application portfolio.
* Deliver assigned projects, on time and within budget.
* Research and evaluate desktop capabilities and tools as required to ensure functionality is available to support business initiatives across the organization.
* Evaluate and recommend emerging technologies.

Basic Qualifications:
*Min 5 yrs of technology experience which includes at least 2 years in End User Computing technologies, SCCM and Imaging.
* Bachelor's Degree

Preferred Qualifications:
* Excellent verbal and good written communication skills
* Outstanding customer service skills
* Experience in multi-sourced environments a plus
* Microsoft and related certifications a plus
* Mac, iOS, Microsoft and related certifications a plus
* Security / GPO / AD experience
* 3 years of SCCM 2012 experience, as well as prior experience in an SCCM Administrator or Desktop Engineer role.
* 1+ years of Mac / iOS support experience, as well as prior experience in Mac Administrator or Desktop Engineer role.
* Solid background with desktop image development and workstation deployment.
* Solid Windows O/S knowledge and expertise, including Windows 10 experience.
* Comprehensive desktop support and mobile device background is required.
* Systems / OS support for a large application portfolio in an enterprise environment required.
* Experience with Cisco Security products (Cisco AMP / AnyConnect / ISE)
* Experience with automated deployment to networked workstations
* Experience with scripting and automation tools
* Experience with configuration and change management process and documentation
* Proven ability to work effectively in a team setting as well as independently with minimal error and guidance
* Solid understanding of networking concepts and technologies including: Ethernet, Wireless, DNS, firewalls, and DHCP are required.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.