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Fraud Specialist 3 in Columbus at Huntington

Date Posted: 4/9/2018

Job Snapshot

Job Description

Responsibilities include:

  • Under minimal supervision, researches transactions posting to customer accounts in order to mitigate fraudulent transactions from posting.
  • Ensures that work is processed in a timely manner to meet daily dealines.
  • Performs quality reviews on reviews completed by fraud specialists
  • Provides guidance and support to staff
  • Acts as subject matter expert in fraud related issues
  • Identify emerging trends and issues presenting fraud risks to the banke

Basic Qualifications:

  • High School diploma
  • Minimum of one year professional experience required.
  • Minimum of one year customer service experience.

Preferred Qualifications:

  • Minimum one year previous Fraud or transaction research experience, or equivalent education strongly preferred
  • Knowledge of Pega, CIS/OBS/Hogan DDA screens, ESS, Mastercard/Tsys/IPS preferred.
  • Prior Reg CC regulatory compliance experience preferred
  • Experience preforming data analysis
  • Strong presentation skills
  • It is imperative that the individual in this position deliver the highest quality customer service with the utmost accuracy every time.
    • Ability to respond professionally to verbal and written inquiries from both customers and colleague
    • Must have strong organizational skills and ability to meet tight deadlines
    • Must possess excellent oral and written communication skills
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.