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Human Resources Case Manager in Columbus at Huntington

Date Posted: 6/22/2018

Job Snapshot

Job Description

Human Resource Case Manager

* Investigate complaints that come to the team via the Ethics Line, Managers, Colleagues, Customer Advocacy Team, or any other group.

* Conduct investigations into a variety of allegations including harassment, discrimination, policy violations, retaliation, sales practice concerns.

* After interviews with the appropriate colleagues, work with the legal team, Customer Advocacy, Sales Practice Team, Employee Relations Director to make a recommendation as to next steps.

* If disciplinary actions are recommended, work with the management team to ensure completion.

* Consistently document decisions in the Case Management system to keep with best practices and to minimize risk and litigation.

* Analyzes trends and recommends solutions to foster a culture of continuous improvement, particularly in developing the skills managers need to help minimize employee relations issues

* Participates in establishing Human Resources/Employee Relations strategy and influences segment strategies

* As needed, may play a role in other HR related projects

Basic Qualifications:

* Bachelor's Degree Required (preferably in Business or Human Resources)

* Minimum of 5 years of Employee Relations or Human Resources Generalist experience.

* Minimum of 5 years of experience enforcing state and federal labor, wage and hour laws in a corporate environment.

Preferred Qualifications:

* Current PHR or SPHR certification

* Employee Relations experience in a Retail and/or Financial Services environment

* Is proactive and seeks to understand, looks for trends and communicates effectively.

* Has a strong sense of urgency -- is responsive, has excellent service skills and follow through.

* Experience supporting a large client base.

*Demonstrated experience in a fast paced environment experiencing and facilitating frequent change.

* Exceptional written and verbal communication skills, including ability to effectively influence and communicate with managers and colleagues at all levels within the organization.

* Facilitation skills to effectively problem solve and mediate interpersonal differences.

* Detail-oriented specifically with regard to effectively managing and documenting investigations and resolution of employee issues.

* Proficient with Microsoft Office including Microsoft Word, Excel and PowerPoint.

* Proficient in operating company email, calendar, intranet, and Internet technology.


 

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.
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