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Insurance Account Relationship Representative in Columbus at Huntington

Date Posted: 2/1/2019

Job Snapshot

Job Description

Account Relationship Representative -- In this dynamic position, located at our Corporate Insurance headquarters in downtown Columbus, you will possess a strong understanding of personal insurance product knowledge and technical expertise. The selected individual will exercise judgment and act independently to provide service to a designated book of business. You will need to prioritize and respond quickly in a fast paced environment.

Responsibilities in this role are:

  • Representing Huntington Insurance as a product expert by staying current with industry changes, trends and opportunities.
  • Maintaining and developing product line knowledge through educational opportunities.
  • Acting as a resource for continuous improvement initiatives.
  • Adhering to agency service standards and timelines.
  • Utilizing agency technology and software applications including agency management systems, document management systems and workflows.
  • Responding to internal and external client related inquiries in a timely manner
  • Taking ownership to provide problem resolution and respond to customer inquiries in a timely manner.
  • Coordinating and communicating client service needs, directing and assisting team members as needed.
  • Requesting coverage changes and amendments.
  • Retention is a key focus.
  • Providing support to our Sales Operation.

Basic Qualifications:

  • High School Diploma or GED required.
  • A minimum of 2 years of personal insurance experience required.
  • A Property & Casualty Insurance License is required.

Preferred Qualifications:

  • Proven track record of successful customer service experience.
  • Excellent verbal and written communication skills.
  • Intermediate proficiency of Microsoft Word & Excel

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.