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Insurance Employee Benefits Account Manager in Pittsburgh at Huntington

Date Posted: 1/24/2018

Job Snapshot

Job Description

Employee Benefits Insurance Account Manager

The successful candidate will possess a high degree of employee benefits product knowledge and technical expertise. The account manager role requires the ability to exercise judgment, prioritize and respond quickly in a fast paced environment to provide service to a designated book of business. The candidate will work independently while serving middle market (26 -- 99 lives) to large accounts (100+ lives). Additionally the account manager will support the production of new business and the retention of existing business.

Responsibilities in this role are:

• Representing Huntington Insurance as a product expert by staying current with industry changes, trends and opportunities.
• Maintaining and developing product line knowledge through educational opportunities.
• Responding to internal and external client related inquiries in a timely manner
• Taking ownership to provide problem resolution and respond to customer inquiries in a timely manner.
• Coordinating and communicating client service and coverage needs
• Preparing and reviewing documents including proposals, quotes, submissions, spreadsheets, insurance documents and other materials.
• Acting as a resource for continuous improvement initiatives.
• Adhering to agency service standards and timelines.
• Utilizing agency technology and software applications including agency management systems, document management systems and workflows.

Basic Qualifications:

• Bachelor's degree or equivalent experience of having at least 5 years of employee benefits experience.
• A minimum of three years of employee benefits experience.
• Life & Health insurance license required.

Preferred Experience:

• Proven track record of successful customer service experience.
• Excellent verbal and written communication skills.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.

Huntington does not accept solicitation from Third Party Recruiters for any position.