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IT Operations Engineer 2 in Columbus at Huntington

Date Posted: 2/27/2019

Job Snapshot

Job Description

Schedule: Mon-Fri 7 am-4 pm

Brief Description:

The Network Operations Engineer provides operational support for Huntington's Enterprise Network infrastructure. The Network Operations Engineer monitors the network for outages, performance and capacity related issues and resolves issues as quickly as possible using a variety of tools and following Huntington's ITIL based processes and procedures.

Detailed Description:

  • Perform proactive monitoring, configuration management and fault resolution
  • Work effectively with internal and external resources to troubleshoot and resolve issues
  • Manage issues through an Incident queue, detailing each Incident with notes of all troubleshooting steps taken to resolve an Incident
  • Escalate issues internally and externally as needed for prompt resolution
  • Helps train and mentor lower-level engineers

Basic Qualifications:

  • Bachelor's Degree
  • Min 3 years of experience providing technical customer support

Preferred Qualifications

  • CCNP Route/Switch Certification a plus
  • CCNA Data Center a plus
  • Working knowledge of Routers, Switches, Firewalls, Proxies, Load Balancers
  • Working knowledge of EIGRP, OSPF, MPLS, iWAN, Wireless, DS1, DS3, SONET, DWDM, VPN
  • Ability to identify and remediate network security threats (DDOS)
  • Basic knowledge of Cisco ACI, ISE, and data center technologies
  • Ability to resolve issues with little to no guidance from higher-level engineers
  • Assists with issues escalated from lower-level NOC engineers
  • Must have good analytical and problem solving skills
  • Excellent written and verbal communication skills
  • Must be able to multi-task
  • Ability to work both independently and in a group environment
  • Experience with tools such as NetMRI, Infoblox, Splunk, ServiceNow, Zenoss, Wireshark
  • Experience in an enterprise environment
  • Experience in the banking/financial industry
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.