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Loan Officer Assistant in Melrose Park at Huntington

Date Posted: 1/23/2018

Job Snapshot

Job Description

The Personal Production Assistant position provides "Simply the Best" customer service at all times.

• Provides administrative support for the mortgage retail sales department by supporting high producing mortgage loan officer.
• Manages and is responsible for the day to day activities and interaction between the client and Huntington in terms of the establishment, documentation and maintenance of the relationship.
• Builds a warm and effective rapport with clients and Huntington's internal partners.
• Services customers by providing detailed information on specific accounts.
• Duties include typing, data entry of loan applications, answering phones and filing.
• Researches and resolves complex problems regarding service activities and operational issues.
• Cross-sells bank products and services.
• Assists the loan officer by collecting and maintaining documentation, resolving discrepancies, and preparing for meetings and presentations.
• Maintains up to date knowledge of products, services, departmental systems and related technology and policies and procedures.

Basic Qualifications:

• High school diploma or GED is required.
• Minimum of 1-3 years' experience in a sales support role required.

Preferred Qualifications:

• Previous mortgage experience preferred
• Mortgage processing experience preferred
• Referral experience that includes providing related product and service options to customers.
• Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor.
• PC and Internet proficiency
• Strong organizational skills with attention to detail
• Ability to multi-task and work in a fast paced environment

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.

Huntington does not accept solicitation from Third Party Recruiters for any position.