Detailed Description:
* Primary duty involves design work, specifically designing a tailored solution in order to meet a specific client request.
* Frequently anticipates problems and analyzes ways to mitigate the risk. Articulates the business value and impact of advanced technical and non-technical information and understands when to escalate issues.
* Provides effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue.
* Documents small-to medium-scale projects and delivers presentations with minimal supervision.
* Dissects complex situations and refocuses on critical technology tasks.
* Must have a high degree of technical expertise/professional mastery to recommend process improvements. Is often consulted by peers and seen as the informal leader on tactical problems.
* Provide Level 3/4 engineering support for the enterprise mainframe platform.
* Verify hardware/software requirements. Installation of software products.
* Recommendation of parameter changes, data analysis and tuning recommendations.
* Maintains current professional and technical skills. Keep abreast of current and emerging technologies, how they integrate and drive value for Huntington.
* The candidate must possess mature critical thinking skills, self-direction, and expert level troubleshooting abilities. The ability to perform daily tasks while also striving to improve process and technology is a must.
Basic Qualifications:
* Bachelor's Degree
* 10 years' experience in:
- z/OS Performance troubleshooting
o Quickly determine root cause for system and sub-system performance issues
o Conversant in SMF details and using SMF to isolate problems
o Experience with DB2, CICS, and MQ subsystems performance from the z/OS perspective
o Dumps, Traces, SLIPs
- Parallel Sysplex
o Coupling Facility Management
o WLM
o SFM, ARM
- Core z/OS installation, configuration, and management (1.13 and above)
Preferred Qualifications:
o Applying PTFs and APARS on a regular basis
- Hardware (HCD, HCM)
- IBM HMC setup and operations for Reset/Image/Load profiles
- zEC12 and/or z13 installation
- Automation (Auto Operator and/or Tivoli System Automation)
- Communication and Presentation Skills
- Effective communication on a technical level, and at a strategic executive level (C-Suite)
Working Knowledge of:
- z/OS Networking (CommServer)
- z/OS Security (RACF)
- CICS, DB2, MQ
- CICSPlex, DB2 Data Sharing, MQ Shared Queues
- z/OSMF (installation, configuration, usage)
- Mainframe Storage
o DFSMS
o Tape management
- GDPS