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Network Engineer 2 (Voice Engineer) in Columbus at Huntington

Date Posted: 1/19/2019

Job Snapshot

Job Description

Brief Description:
Network Engineer 2- this person will provide operational support for Huntington's Enterprise Voice Network organization.

Detailed Description:

  • Provide operational support for Huntington's Enterprise Voice Network organization.
  • Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as required.
  • Maintains documents and updates the network and security infrastructure, tests and implements vendor security patches, implement workarounds for unpatched security vulnerabilities.
  • Operationally supports the enterprise wide platforms related to Cisco IP telephony (CUCM v9), Cisco Contact Center (UCCE v9) and Call Recording.
  • Makes corrective actions when necessary following change control guidelines and polices.
  • Create all required technical documentation in accordance with Huntington's Change Control and project management processes and procedures.
  • Provide after hours on-call support on a recurring basis.

Basic Qualifications:

  • Associate's degree
  • Min 3 years of experience with Cisco IP Telephony, Contact Center, IVR and Call Recording

Preferred Qualifications:

  • Good understanding of Toll Free Routing features and communications protocols such as H323 / SIP/ QoS / QSIG / T1 CAS / AMIS / G.711 / G.729, SRST, private line services from T1 to DS3 is required.
  • 3 years of experience with UNIX/Linux.
  • Experience with dynamic routing protocols such as BGP, OSPF.
  • Advanced understanding of business technology drivers and their impact on architecture design
  • Advanced understanding of performance and monitoring
  • Proficient in more than one specific infrastructure technology
  • Advanced understanding of best practices and HNB policies
  • Advanced troubleshooting skills
  • Technical certifications as required
  • Excellent communications skills (written and verbal) and ability to work both independently and in a group.
  • Ability to effectively multi-task and prioritize. Self directed and accountable.
  • Experience in an enterprise environment is required.
  • Previous banking/financial industry experience is a plus but not required.
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.