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Omnichannel (Omni) Data Analyst in Columbus at Huntington

Date Posted: 11/22/2018

Job Snapshot

Job Description

We are transforming the way we do business by changing how we think about the different types of Customer Journeys. Omnichannel will provide a consistent experience for our customers, regardless of how they chose to do business with us (online banking, branch locations, ATM's, phone support). The goal of Omnichannel is to align our people, processes, products & services, and technology across our enterprise to deliver new modern capabilities in an Agile and Iterative way.

We are in the beginning stages of building this newly defined Omnichannel program with cross functional team members. This team will lay the foundation for what the Customer Journeys are and how we will deliver exceptional, streamlined experiences for each one. If you are a pioneer at heart who enjoys data driven decisions that takes our customers' feedback and intertwines creativity to define what the solutions should be, we want to hear more.

Job Description

  • Responsible for retrieving, analyzing and presenting data and analysis to all levels of management
  • Will serve as the primary Data &Analytics resource for this new project that is customer, not product, focused
  • Access data from across Huntington's many products and services in order to provide a holistic view of customers
  • Partner with Omnichannel director to drive Omni Strategy leveraging analytical insight

Basic Qualifications:

  • Bachelor's degree
  • Minimum of 5 years in financial services
  • Minimum of 3 years of SQL or SAS coding experience

Preferred Qualifications:

  • MBA preferred
  • Excellent communication skills
  • Strong familiarity with the financial and digital industry
  • Extensive experience with working with partners of all levels
  • Familiarity with different data environments
  • Ability to work and multitask independently with little guidance
  • Embraces change on a daily basis
  • Creative Problem Solver
  • High level of analytical and business curiosity - finding the reason behind what the data is saying
  • Strong interest in learning about online data and tools -- with a continual education focus
  • Effective and persuasive presentations (verbal and written) for project teams and business leaders
  • Microsoft Office suite with very strong Excel, PowerPoint skills
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.
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