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Omnichannel QA Testing Analyst - Lead in Columbus at Huntington

Date Posted: 1/12/2019

Job Snapshot

Job Description

QA Testing Analyst -- Lead

We are transforming the way we do business by changing how we think about the different types of Customer Journeys. Omnichannel will provide a consistent experience for our customers, regardless of how they chose to do business with us (online banking, branch locations, ATM's, phone support). The goal of Omnichannel is to align our people, processes, products & services, and technology across our enterprise to deliver new modern capabilities in an Agile and Iterative way.

We are in the beginning stages of building this newly defined Omnichannel program with cross functional team members. This team will lay the foundation for what the Customer Journeys are and how we will deliver exceptional, streamlined experiences for each one. If you are a pioneer at heart who enjoys data driven decisions that takes our customers' feedback and intertwines creativity to define what the solutions should be, we want to hear more.

Detailed Description:

The individual in this role will be leading quality assurance activities related to the delivery of application solutions driving business and financial benefits.

To be successful the candidate must be driven and well-organized with great attention to details in a collaborative and fast-paced environment. This individual will provide testing leadership and will manage the functional testing activities on one large IT project and/or multiple smaller IT projects, concurrently. This role involves working with management on projects resource planning and timelines, test planning, coordinating the work of multiple testing resources to develop test scenarios and test cases, facilitating test execution and defect management activities as well as providing regular status to project and business leaders including issues and risks.

Primary Responsibilities:

  • Assumes clear ownership of the testing activities when assigned to a project in a lead role.
  • Accountable for the quality of a release/projects and manages all testing activities (may include performance, vulnerability, and UAT testing) for programs and projects of large scope, size and complexity
  • Successfully multi-tasks across project and non-project assignments, delivering on time with minimal direction on priority.
  • Works under minimal supervision with latitude for independent judgement and problem solving.
  • Collaborates with the, BSA and Development teams in the analysis and review of business objectives and requirements to ensure testability and coverage
  • Delivers the Test Strategy/Test Plan for assigned project(s), leads and coordinates test planning, test execution and defect management using HNB manual and/or automated test processes
  • Proactively applies a systematic approach to data gathering and analysis to make key decisions that are supported by facts
  • Able to influence others without authority in order to drive decision-making and solutions
  • Accountable for the creation and accuracy of test status reports, test results and test summary deliverables per project guidelines and to ensure production implementation readiness
  • Identifies and communicate risks and issues following defined processes, escalates to management when necessary.
  • Continuously improves and automates the regression test suite to ensure the highest quality and fastest test execution actuals.
  • Consistently seen as an expert and coach regarding the project lifecycle methodology
  • Lead quality efforts to include mentoring, coaching and development of associates throughout the organization
  • Improves the organization's quality processes through innovative thought leadership and the sharing of ideas within the QA organization
  • Drives the performance of lessons learned analysis to identify and recommend test scope and test approach improvements

Job Requirements:

Basic Qualifications

  • Bachelor's degree or equivalent with a minimum of seven years transferable work experience in lieu of a degree
  • Five years of functional testing with a minimum of three years QA Leadership experience

 Preferred Qualifications

  • Expert in functional testing process, including test scope identification, test requirements management, test case development, test scheduling, and defect management.
  • Experience with Quality Management Software and associated processes and standards
  • Strong business and technology aptitude with a willingness and drive to learn and understand business and software solutions
  • Experience and demonstrated leadership in managing testing teams and working with project team members.
  • Ability to effectively communicate and present quality, compliance and risk issues and recommendations to leadership
  • Ability to build strong partnerships and to work collaboratively with all business and IT areas
  • Highly motivated with strong organizational, analytical, and problem solving skills
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Strong communication an documentation skills
  • Functional background on Salesforce, Banking or financial systems.
  • Strong understanding of common Systems Development Lifecycle methodologies, including Waterfall and iterative approaches like Agile / Scrum.
  • Experience leading multiple resources on projects.
  • Experience working in an onshore / offshore delivery model
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.
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