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Outbound Sales Team Lead in Columbus at Huntington

Date Posted: 1/2/2019

Job Snapshot

Job Description

As an Outbound Sales Team Lead, You will lead the day to day operations of colleagues that place outbound calls based on leads and completes the sale of products and/or services with the objective of extending contact to sell new or additional products and services. Ensures the volume of work produced meeting or exceeding product/service and quality standards for the department and Bank. Document policies and procedures to improve the sales process for Outbound Bankers. Develop Mentors and create training for new and existing team members. Administrate reporting and work with management to develop team goals and improvements.


  • As an outbound sales team lead, you would be responsible for working with the outbound sales bankers ensuring that goals and responsibilities are met.
  • Strong focus on sales support
  • Ability to learn and understand multiple systems to partner with additional channels of the bank
  • Demonstrates high energy, initiative and ability to consistently meet specific goals
  • Maintains up to date knowledge of products, services, technology and regulations
  • Job duties will include support of overall Phone Bank initiatives
  • Work with Leadership Team on the strategic vision of the department
  • Will support all 3 outbound sales teams -- 1 in Akron, 2 in Columbus
  • Strong understanding of building reports/contest administration, etc.
  • Facilitating the sales process through reporting gamification, etc.
  • Building and administering sales contests for outbound sales bankers.
  • Demonstrates the ability to build reports using Microsoft Excel
  • Assist managers in coaching through creation of dynamic reporting and evaluation of team performance.


  • High School Diploma or GED required
  • Minimum 1year Sales Administration/ Sales Support Experience or equivalency required


  • Bachelor's degree preferred
  • Strong Knowledge and comfort working with Microsoft Office applications including Excel
  • Related financial product experience beneficial
  • Outbound call experience preferred
  • Must possess excellent oral and written communication
  • Must have a disciplined approach to time management
  • Ability to work autonomously, yet as a team when needed and be a fit for the culture
  • Ability to interact with all levels of the organization


  • Monday - Thursday 9:00am -- 6:00pm, Friday 9:00am -- 3:00pm, OFF WEEKENDS

Full Time -- Rarely work over 40 hours/week

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.