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Personal Production Assistant in Zanesville at Huntington

Date Posted: 5/29/2018

Job Snapshot

Job Description

The Personal Production Assistant position provides "Simply the Best" customer service at all times.

  • Provides administrative support for the mortgage retail sales department by supporting high producing mortgage loan officer.
  • Manages and is responsible for the day to day activities and interaction between the client and Huntington in terms of the establishment, documentation and maintenance of the relationship.
  • Builds a warm and effective rapport with clients and Huntington's internal partners.
  • Services customers by providing detailed information on specific accounts.
  • Duties include typing, data entry of loan applications, answering phones and filing.
  • Researches and resolves complex problems regarding service activities and operational issues.
  • Cross-sells bank products and services.
  • Assists the loan officer by collecting and maintaining documentation, resolving discrepancies, and preparing for meetings and presentations.
  • Maintains up to date knowledge of products, services, departmental systems and related technology and policies and procedures.

Basic Qualifications:

  • High school diploma or GED is required.
  • Minimum of 1 year experience in a sales support role required.

Preferred Qualifications:

  • Mortgage processing experience preferred
  • Referral experience that includes providing related product and service options to customers.
  • Must have excellent written and verbal (face-to-face and phone) communication skills including professional grammar and demeanor.
  • PC and Internet proficiency
  • Strong organizational skills with attention to detail
  • Ability to multi-task and work in a fast paced environment
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.