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Process Specialist in Columbus at Huntington

Date Posted: 6/19/2018

Job Snapshot

Job Description

Process Specialist -- Consumer & Commercial File Room

 Are you.....

- looking to work in a fast paced environment where you are cross trained and have a wide variety of work to complete each day (so you would enjoy working 20-30 minutes at one station then moving on to another function as needed)?

- described as organized, detail oriented, and a "go getter"?

- proficient in learning new software, data entry (using 10 key pad) and following processes/standards?

- able to stand for long periods of time and lift 25-30 lbs as needed?

If you answered yes....we have a great opportunity for you to join a growing team with direct business impact!

The Process Specialist opening in the Consumer, Commercial and Mortgage File Room located at the Gateway Center (43231). This is a part time position working Monday-Friday 1p-5p.

Position Description:

Under direct supervision the Process Specialist performs various functions that are routine to moderately complex in nature. These include but are not limited to sorting, processing, researching, extracting and filing documents and files within the File Room Department.

Detailed Description:

  • Sort and file loan documentation for multiple Huntington business segments.
  • Pulling files for various internal departments to fulfil customer requests.
  • Respond to e-mail requests to complete customer inquiries.
  • Verify proper loan documentation encapture through enterprise document retrieval system.
  • Resolve problems with internal customers in various departments.
  • Provide the best customer service by meeting service level standards and being customer focused.
  • Perform additional tasks, such as research, quality review and reporting.
  • Support Huntington's commitment to continuous improvement by identifying and proposing process improvement ideas to increase the team's efficiency, quality, and service levels.
  • Expand job responsibilities to perform various job functions within the department.

Basic Qualifications:

  • High School diploma or equivalent
  • Minimum of one year of work experience

Preferred Qualifications:

  • Basic computer skills preferred.
  • Ability to work in a fast paced, high volume production environment, with production and quality demands.
  • Must be able to work independently with deadlines and able to multi-task.
  • Ability to follow instructions and have strong attention to detail.
  • Must demonstrate excellent written and verbal communication skills.
  • Strong organizational skills.
  • Ten key and data entry experience is strongly preferred.
  • Experience and comfort level working with a PC and working knowledge of Microsoft Excel, Word, and Microsoft Outlook email preferred.
  • Must be a team player, energetic, have a positive attitude, and be able to work within a large department.
  • Must be able to file in numeric and/or alpha order.
  • Ability to sit or stand for long periods of time and lift a minimum of 30 lbs.
  EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.