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Recovery Collector in Columbus at Huntington

Date Posted: 11/26/2018

Job Snapshot

Job Description

The shift for this position is Monday-Friday, 8:00am-5:00pm.

Collectors at Huntington provide "Simply the Best" customer service at all times. Responsibilities include contacting charged off customers by telephone or mail to collect to negotiate balance in full or make. This position:

  • Updates collection files and completes all necessary paperwork.
  • Negotiates payment plans protecting the Bank's interest and completes decision-making process.
  • Locates customers via skip tracing and Lexis/Nexis.
  • Recommends action regarding repossessions, bankruptcies, and/or foreclosures.
  • Arranges for appropriate Bank and/or legal action based on account analysis as deemed by manager.

Basic Qualifications

  • High school diploma or GED
  • A minimum of 1 year of collections experience and/or 1 year of experience in a customer service call center or banking office.

Preferred Qualifications

  • At least 2 years successfully supporting a role within a customer service call center or banking office
  • Associate degree or above in the area of Business.
  • Must have excellent written and verbal communication skills
  • Must have strong negotiation skills and ability
  • Working knowledge of consumer and collection law is desired
  • Must be goal oriented and self-motivated
  • Knowledge of CACS, RMS and HOGAN systems helpful
  • Experience using computers
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.
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