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Sr. Segment Risk Specialist (Fraud Strategy) in Columbus at Huntington

Date Posted: 2/4/2019

Job Snapshot

Job Description

The Segment Risk Specialist Sr.-- Cross Channel Fraud manages and ensures the administration of fraud strategy programs for products including Debit/ATM/Credit Card, deposits, and account access. This role is responsible for driving risk mitigation strategies into the process while evaluating their effectiveness and impact on customer experience.

Detailed Description

  • Analysis and monitoring of emerging fraud trends such as new account fraud, identity theft fraud, deposit fraud, transactional fraud, etc.
  • Partner with Enterprise Fraud Prevention, Customer Claims, Vendor Management, and Product partners to identify emerging trends to help prevent fraud losses
  • Review daily fraud losses to identify fraud prevention and/or operational strategies to reduce fraud loss exposure
  • Partner with Product Management and Phone Bank to identify risks and improve customer experience
  • Manage the change management process for all fraud strategy recommendations and modifications
  • Recommend fraud mitigation strategies and controls to the Segment Risk Manager to mitigate losses while focusing on improving customer experience
  • Review the performance of existing fraud mitigation strategies and make recommendations for modification to mitigate losses while focusing on improving customer experience
  • Participate in meetings related to fraud and customer experience and provide risk guidance
  • Provide assistance in creating monthly MIS reporting

Basic Qualifications:

  • Bachelor's degree or in lieu of a Bachelor's degree, four additional years of fraud operations experience.
  • 5 years of Fraud operations experience.

Preferred Qualifications:

  • Proficiency in SAS Preferred
  • Excellent analytical, problem-solving, interpersonal and communication skills (both oral and written)
  • Excellent influencing, consulting, organizational and leadership skills
  • Excellent understanding and working knowledge of industry trends, risk mitigation tools and practices
  • Ability to multi-task and work in a fast paced environment
  • Team player
  • Experience with debit products, ATM products, credit card products or deposit products.
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.
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