This site uses cookies. To find out more, see our Cookies Policy
Skip to navigation
Skip to main content
Skip to footer

Sr. Segment Risk Specialist (Fraud Strategy) in Columbus at Huntington

Date Posted: 2/4/2019

Job Snapshot

Job Description

The Segment Risk Specialist Sr.-- Cross Channel Fraud manages and ensures the administration of fraud strategy programs for products including Debit/ATM/Credit Card, deposits, and account access. This role is responsible for driving risk mitigation strategies into the process while evaluating their effectiveness and impact on customer experience.

Detailed Description

  • Analysis and monitoring of emerging fraud trends such as new account fraud, identity theft fraud, deposit fraud, transactional fraud, etc.
  • Partner with Enterprise Fraud Prevention, Customer Claims, Vendor Management, and Product partners to identify emerging trends to help prevent fraud losses
  • Review daily fraud losses to identify fraud prevention and/or operational strategies to reduce fraud loss exposure
  • Partner with Product Management and Phone Bank to identify risks and improve customer experience
  • Manage the change management process for all fraud strategy recommendations and modifications
  • Recommend fraud mitigation strategies and controls to the Segment Risk Manager to mitigate losses while focusing on improving customer experience
  • Review the performance of existing fraud mitigation strategies and make recommendations for modification to mitigate losses while focusing on improving customer experience
  • Participate in meetings related to fraud and customer experience and provide risk guidance
  • Provide assistance in creating monthly MIS reporting

Basic Qualifications:

  • Bachelor's degree or in lieu of a Bachelor's degree, four additional years of fraud operations experience.
  • 5 years of Fraud operations experience.

Preferred Qualifications:

  • Proficiency in SAS Preferred
  • Excellent analytical, problem-solving, interpersonal and communication skills (both oral and written)
  • Excellent influencing, consulting, organizational and leadership skills
  • Excellent understanding and working knowledge of industry trends, risk mitigation tools and practices
  • Ability to multi-task and work in a fast paced environment
  • Team player
  • Experience with debit products, ATM products, credit card products or deposit products.
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.