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Treasury Management Customer Experience Support Associate in Youngstown at Huntington

Date Posted: 2/10/2018

Job Snapshot

Job Description

The Treasury Management Customer Support Associate works in specialized, fast-paced call center environment providing support to Business and Commercial customers whose focus is on Treasury Management Products and Services. This individual will assist customers and internal associates with inquiries, issue resolution, identify opportunities for additional products and services. In this role you are responsible for verification and documentation of callers' issues and resolutions. Customer Support associates serve as a liaison to callers by coordinating and following up with other segments and lines of business as needed. Associates are expected to consistently deliver distinctive service that is knowledgeable, prompt, and courteous while adhering to established policies and procedures.

Basic Qualifications


• Minimum of one year of experience
• High School Diploma

Preferred Qualifications


• Ability to multi-task in a fast paced environment
• Ability to work flexible hours
• Two years' of banking experience preferred
• Excellent oral and written communication skills, including good grammar and vocabulary skills
• Excellent listening skills
• Strong organizational skills
• Ability to deal with conflict and maintain composure
• Good interpersonal skills
• Excellent typing skills





EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: To demonstrate our commitment to health and wellness, Huntington will not hire any candidate who uses tobacco or any nicotine product including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco, chewing tobacco, snuff or snus, nicotine gum, the nicotine patch or any other kind of nicotine replacement product (where permitted by applicable state law). Candidates applying for positions in those states will be notified of this practice during the recruitment process and, if offered a position, will be screened for cotinine (to check for use of tobacco and/or nicotine products and/or nicotine replacement therapy products) before they begin employment. If the position to which you're applying is covered by this practice, the job application will provide greater detail as to what constitutes tobacco use.

Huntington does not accept solicitation from Third Party Recruiters for any position.
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