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Treasury Managemet Technical/Training Associate in Youngstown at Huntington

Date Posted: 5/25/2018

Job Snapshot

Job Description

The Treasury Management Technical Training Support Associate delivers technical help desk supoort across the Huntington footprint to both internal and external customers, by providing advanced technical advice to customers to resolve product or service requests regarding system and technical issue at the company and/or user level.  Guide and direct the technical implementation of Treasury Management applications for clients to utilize applicable Treasury Management products for cash management support.  Evaluates the clients needs and independently determines what tools are best suited for the client.  Facilitates training and technical support on Huntington's products, services and systems.  Responsibilities include:
  • Coaches' customers utilizing on-line file transmissions, including file formatting, data mapping, performs file testing. 
  • Guides and directs the technical implementation of Treasury Management tools and systems including, but not limited to: web browser troubleshooting, operating system interation with Bank applications, and troubleshooting Bank application-specific issues to resolve identified issues and problems. A
  • Advise, educate and engage customers on a variety of technological tools and resources available to them.
  • Research and respond to customer inquiries ensuring timely and appropriate solutions for problems or issues.
  • Maintain high levels of customr satisfaction consistent with Huntington's core values.
Basic Qualifications:
  • Minimum of one year of experience
  • High School Diploma
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.
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