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UX Designer Consultant (UX Researcher) in Columbus at Huntington

Date Posted: 5/31/2018

Job Snapshot

Job Description

Detailed Description:
* Collaborate with designers, product managers, brand managers, analytics teams and leadership to identify knowledge gaps and propose methods to gain needed insights
* Participate in generative and evaluative design research efforts executed by Huntington UX or external third-party vendors (e.g., usability testing, one-on-one interviews, focus groups, heuristic evaluations, competitor assessments, co-design activities, contextual inquiries, ethnographic research, surveys, card sorting)
* Assist with and coordinate research logistics (e.g., recruiting, moderation, data collection)
* Identify user types and understand current and ideal experience
* Synthesize data and communicate insights and design criteria to clients, partners and executives
* Partner with UX leads to organize stakeholder alignment activities during early project phases
* Collaborate with market research, continuous improvement and analytics partners on best research approaches
* Participate in ideation, design and evaluation of existing and future customer experiences, including online and mobile applications

Basic Qualifications
* Bachelor's degree
* Min 5 years of experience in the field of usability and user research out of which preferably 1 years of experience facilitating usability tests, in-depth interviews, focus groups, and/or design workshops.

Preferred Qualifications:
* Ability to work on multiple projects concurrently, demonstrating a mature ability to prioritize and manage time
* Ability to develop working relationships with individuals at all levels of an organization
* Strong desire to improve the lives of others
* Firm understanding of the user-centered design process
* Knowledge of human factors and usability considerations, including ADA compliance/guidelines
* Experience in generative and evaluative research methodologies, data collection and analysis
* Ability to apply selected research methods
* Familiarity with specialized UX skillsets (e.g., experience strategy, interaction and visual design, content strategy, front-end UI development)
* Knowledge of latest trends and UI conventions in the digital space
* Strong understanding of the usability differences between pervasive devices and platforms (e.g., smart devices, phone, tablet, desktop, Android and IOS)
* Comfort with ambiguity early in projects
* Strong organization, facilitation, collaboration and problem-solving skills
* Core critical thinking skills, including observation, interpretation, analysis, inference, evaluation, and explanation
* Excellent written, verbal and visual communication skills, including the ability to visualize key research insights/data
* Proficiency with Adobe Creative Suite, Axure.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details. Huntington does not accept solicitation from Third Party Recruiters for any position.
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